• Information Architecture, Project Management, and Documentation

  • Skills aquired over time and work history. Download

  • Hands on experience building 50 commercial websites, web 2.0 applications, and personal sites.

  • Web 2.0 commercial and personal sites for over 50 large and small customers.

  • Software developer

  • Web software draws upon skills, themes, and topics, from many disciplines

  • business cards, letterheads, brochures, annual reports, and posters

  • All business types: letterheads, brochures, reports, posters and Business cards.

  • Illustrated drawings, comics, and sketches

  • Character Designs, Logos, Comics, vector images, Blog Themes, Illustrations

  • Jeff Knooren

  • Hey, want to see what I've done in the past? Peek at the RESUME.
.:|=[Aquired Skills]=|:.

  • Download

  • Good employee or customer References

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  • Good employee or customer References

  • Good employee or customer References

  • Good employee or customer References

  • The skills I have that will transfer well to new positions are writing abilities and leadership/planning roles. As a Product Manager, it was my duty to gather requirements, maintain project roadmaps, and mentor personnel. As a Telemarketing Manager, I was responsible for a 24 seat call center using predictive dialing software. As a Lead Developer I planned, built, and tested software for the financial industry. As a small business owner, independently planning business affairs.

  • Management

  • Experienced in assembling and leading a team, providing estimates, and distributing tasks. My ability to define problems, collect data, and draw conclusions has won me many awards.

  • Language Skills

  • Experienced in conducting training sessions on an individual and group basis. Ability to read and create engineering specs, end user training documentation, or procedure manuals.

  • Reasoning Ability

  • The methods routinely used are Prototyping and UML diagramming, which have helped me convey complex instructions to teams or individuals. Mortgage industry experience in calculating discounts, interest, commissions.

 

.:|=[ Work Experience ]=|:.

  • 11/2007–7/2008 | TekSystems & Vaco Technology

  • Coldfusion Developer

  • Develop a ballot/survey/poll application. Prototype functionality, test the complete user experience, coding the final product, database design as needed.

  • Specific challenges:

  1. Reverse engineer functionality from printed samples of ballots and surveys.

  2. Output questions with form controls (checkboxes, radio, etc...) with answers that could have multi-choices.

  • Technology used: Coldfusion, Fusebox, DHTML, CSS, Javascript, UML
  • Software used: Adalon 3.6, Fireworks, Paint Shop Pro, Photoshop, Dreamweaver MX, Enterprise Manager, TopStyle 3

  • 1/2006–10/2007 | Super Unit 5000

  • Independant Consultant

  • Establish a relationship and work with clients with diverse needs. Defining and implementing improvements that streamline a process using visual aides such as: UML diagrams or MindMapping software. Establishing a product vision, strategies, and objectives based on user needs.

  • Specific challenges:

  1. Establish a relationship and work with clients with diverse needs.

  2. Defining a process using visual aides such as: UML diagrams or MindMapping software.

  3. Communicate requirements to third-parties for marketing, design, and coding.

  4. Establishing pay per click ad campaigns on Google, TextLink Ads, and Project Wonderful.

  5. Graphic design for websites and blogs. Including eCommerce modules and 3rd party hosting.

  6. Manage the re-design of Kalypsys, Inc. website. Write RFP (Request for proposals).

  • Technology used: Digital camera, MIVA, DHTML, CSS
  • Software used: MS Office, Quickbooks, Mindjet MindManager, Flash, Fireworks, Dreamweaver MX, TopStyle 3

  • 12/2004– 01/2006 | Kintera, Inc.

  • Product Manager

  • Overseeing and maintaining product development. Create an award winning prototyping method which improved the team workflow, and spec features for software products. Outline product features/benefits. Received 2 raises for training other Product Managers on efficiency and time management.

  • Lead Interface Designer

  • Map application flow, roadmaps, and develop prototypes of final application. It does contact relationship management (CRM), a web content management system (CMS), eMarketing, event planning. Create marketing brochures and help documentation.

  • Specific challenges:

  1. Conceptualize all aspects of the user interface for flagship products Kintera SphereŽ and Kintera FundwareŽ.

  2. Reduce communication bottlenecks.

  • Technology used: DHTML, CSS, Javascript
  • Software used: Mindjet MindManager, Flash, Fireworks, Dreamweaver MX, MS Office, TopStyle 3

  • 05/2004– 06/2004 | Beyster Institute

  • Web Production Manager

  • Publish and distribute monthly newsletter. Give Instruction on MS Office products and general computer questions as onsite tech support. Scrub data for mailing lists, address updates, optimize format.

  • In-house Publisher

  • Design, layout, and produce of a range of print and online materials including: brochures, data sheets, direct mail.

  • Technology used: DHTML
  • Software used: Dreamweaver, MS Office

  • 12/2002 – 03/2004 | Super Unit 5000

  • Independant Consultant

  • Develop software for reporting Automated Teller Machines and Point of Sale transactions. Build repeatable software tests, and evaluate for defects and functionality. Overcome technical challenges in an application which could upload photos from wireless devices to a website automatically.

  • Specific challenges:

  1. The Ocean ATM application had to run on UNIX and Windows simultaneously.

  2. Dynamic generation of PDF reports.

  • Technology used: Coldfusion, Fusebox, HTML, CSS, Javascript
  • Software used: Homesite, Dreamweaver, MS Office

  • 01/2001 – 10/2002 | Genisys Financial

  • Lead Web Developer

  • Saved the company $20k a month by developing a system to return bad products for a vendor credit. Develop a detailed tracking strategy to measure ROI performance. Build a CMS to maintain websites of 35 branch offices.

  • Telemarketing Manager

  • Co-ordinate the personnel for a 24 seat call center. Oversee branded advertising, marketing/ad campaigns. Operate the automated dialer system, and redesigned the interface for call screening. [Received good Recommendation]

  • Monitor, evaluate, and continually improve the effectiveness of print, web, and telemarketing campaigns.

  • Specific challenges:

  1. Implementing a bar coding on each document. Then installed scanners around the office where employees could scan in/out the documents without having to perform manual searches by computer, or wandering around the office for lost documents.

  2. Program Excel spreadsheets to calculate loan rates.

  • Technology used: HTML, CSS
  • Software used: Visio, Adalon, Dreamweaver, MS Office, Mindjet MindManager, Topstyle

  • 07/2000 – 10/2000 | Solimar Systems

  • Web Marketing Assistant

  • Publishing Sun & Sea trade publication and corporate Web site. Expert knowledge of digital design, print and production processes. Publish print advertising, posters, brochures, and direct mail. Creating graphic designs for new product releases, media advertisements and poster designs for trade shows. Make recommendations on paper type, typefaces, typesetting specifications, ink selections, size, and finish. Design, layout, and produce of a range of print and online materials including: brochures, data sheets, direct mail. [Received good Recommendation]

.:|=[ Leadership Qualifications ]=|:.

  • I have been responsible for the overall direction, coordination, and evaluation of products. I have had the privilege of supervisory responsibilities in accordance with the organization's policies and applicable laws.

.:|=[ Education ]=|:.

  • 1990-1992: Erie Community - Banking, Insurance, Real Estate

  • 1996-1998: Palomar - Radio Broadcasting

.:|=[ Accomplishments ]=|:.

  1. Received letters of recommendation from IION, Solimar Systems, and Genisys Financial.

  2. Winner of the Golden Mouse award from the Democratic National Convention.

  3. Received the "Problem Solver" award from Kintera.

  4. Winner of the Innocent Comic design contest. Received cash award and back cover printing.

  5. Small Business Owner.