1. Areas Of Concern
Catalog Packaging Store
This proposal is simply a quick review of the most obvious areas where your online presence could be improved.
Catalog
Content within the store is organized alphabetically by categories. But what is the difference between Boutique and Jewelry?
  • Instead of saying "Boutique" customers should be able to quickly decide what it is they're looking for with categories such as "Body Care" and "Jewelry". As there is no reason why jewelry would NOT be sold in a boutique. This proves to be a better shopping experience.
  • The links for sign-in and registering (or account info) are on opposite sides of the screen. These could be placed into one area. But the question should be posed, are they really needed at all? UPS and Google already provide methods for customers to check status of their orders.
  • Designing product pages according to user needs is a highly targeted way to encourage sales.
graphic
Packaging
You have established an online presence with blogs, forums, and a store. However, they look completely different from each other, and could have a more consistent look among all your products.
  • There is a logo on your site, but having it stretched out for different screen resolutions is something which is easily fixed. Different sizes could be created, or maybe it's your desire to have a new identity created.
  • Coming up with a consistent look and feel for your site. The pages that feature profiles of fellow craft people, are different color, but why?
graphic
Store
Customers see links to all the product offerings in the store, but there is one large image map to access it. This means, all customers are redirected to the top of your store, and must navigate their way to the item they wanted.
graphic