1. Areas Of Concern
Auto reply Basket Blocks of Text Blog Colors Excel Spreadsheets HEREND International Shipping Pages For Categories Photography Remove Shipping Weights Security Warnings Wording Of Fields
These are areas where your online presence is causing problems, and need to be addressed.
Auto reply Task start
We have the system set-up that clients receive an auto-notification after placing an order. In the Terms and Conditions (see below) we specify that they will separately receive an email as well, stating the expected delivery time of their order. I need this 48 hours to see when that particuar item can be shipped.
I asked Sadie to change the auto-reply as follows, but don't know if she did. The title of the auto-reply should be " Notification" instead of "Order confirmation", I don't know if she did that, please check.
Basket Priority 4 Task start
When adding items to the cart, there is no basket to let the customer know a running total of items they've purchased.
Blocks of Text Priority 5 Task start
graphic

Packing in keywords like this, not only looks bad aesthetically, but it's almost a guarantee that search engines will ignore your store, therefore limiting the Google advertising campaigns you run.
Blog Task start
You haven't heard of blogs when I mentioned them. It's not critical, but since they're practically free, they're worth looking into.
Colors Priority 2 Task start
The non-Herend items, Lalique and Daum jewelry, the color options vary by item to item.
Excel Spreadsheets Priority 2 Task start
In showing me the list of items that your store contains, one of the fields had HTML in it.
HEREND Priority 1 Task start
These items are special ordered by the Merchant, because they have a long delivery time. Customers do a 20 % deposit at the time of the order. Something to this effect:
Herend's List price: $100
Our price: $90
20% Deposit to pay at time of order: $18

NOTE: It must be clearly stated these prices are for DEPOSITS only, and not actual item prices. Customer enthusiasm is causing additional labor in canceling these transactions.
NOTE: Must also include instructions on how to manually charge clients for all items including Herend items set up with a deposit.
International Shipping Priority 3 Task start
DHL International Shipping doesn't work.
Pages For Categories Priority 4 Task start
Photography Task start
graphic

If you have expensive items in a store, having low quality photos available undermines the value of your products. Your concerns were customer confidence... As a customer, this presentation does not instill me with confidence that you care enough about your own storefront.
Remove Shipping Weights Task start
Previous developer had said this information could not be removed.
Security Warnings Task start
graphic
Browser Window
An alert is displayed, informing the customer that their transaction is not secure. This is affecting sales.
Wording Of Fields Priority 5 Task start
Could not change the text from PRICE to DEPOSIT